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What Should You Look for in Your Painting Warranty?

 What Should You Look for in Your Painting Warranty?

As you compare painting contractors, it’s essential to take a close look at the warranty they offer for their work.

In fact, we recommend a close inspection of the “bookends” of your project.

What we mean is, first review their proposal and detailed plan for surface preparation (more on that in this article), and then also review their warranty. Both will tell you volumes about their work practices, standards, and the value you can expect.

Is a Longer Warranty Always Better?

It can certainly be attractive, but a longer warranty isn’t always better. In fact, it can be a red flag.

Less scrupulous painters sometimes offer incredible, lengthy guarantees to lure customers in, but really have no intention of following through. Or, they weave fine print into the cryptic verbiage, shielding themselves from accountability.

5 Must-Haves for Your Painter’s Warranty and Reputation

Here’s what to look for:

  1. Clear, concise language. You should know exactly what’s covered, and what isn’t. For example, will your warranty cover labor and materials, or just one or the other?

  2. Reasonable coverage. Here at MB Jessee Painting, we offer a 3-year warranty on both labor and materials. Consequential or incidental damages aren’t covered (things outside of our control), but we clearly lay out what we DO cover and how we stand by our work.

  3. A clear proposal. As mentioned before, the warranty is built on the initial stages of your project being completed correctly. You MUST have confidence that your painter is repairing and prepping the surfaces well, ensuring that your project is set up for success.

  4. Local longevity. Has your painter been in business for a while? Do they have a positive local reputation? If so, you can enjoy a greater measure of confidence in the fact that their warranty is ironclad, and that they’ll be committed to your satisfaction.

  5. Check reviews! While the occasional poor review is inevitable, the rating should be positive overall. This will tell you a lot about the company’s local reputation and quality.


If you have any other questions, please don’t hesitate to contact us at MB Jessee Painting.

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Serving the San Francisco Bay Area

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Customer Reviews

“I just wanted to thank you all for doing such a phenomenal job on our recent house painting. We are very happy with the outcome and can't say enough good things about the crew. Everyone working on the project was outstanding and made it a great experience. Thanks to everyone.”

— Daylan
Piedmont

“Today I received a beautiful bouquet from your company. It was totally unexpected and very much appreciated--a lovely surprise. Also today, your crew finished my job. I am so pleased with all their fine work. Richard is absolutely amazing and a total delight to work with. He was also extremely helpful during the paint color process. The interior work in my home far exceeded my expectations. A big thank you to you and the crew for an outstanding job. Thank you, thank you for a terrific job!”

— Barbara
Piedmont

“Many thanks to Rigoberto and Damon and the extraordinary team who transformed my castle in the skies.They are magicians. I appreciate their work very much.”

— Kathleen A
San Francisco

“The kitchen looks NEW! You guys are amazing.”

“Hello Matt,Just another notice of thanks to your wonderful crew, Rigoberto, Javier and John. They did fantastic work, with Rigo providing meticulous and conscientious attention to the details and excellent woodwork finishing, as evidenced by the beautiful fireplace. Javier did a fantastic job in the bathroom especially, it looks "brand new," and John always does quality work, both with the interior and exterior. I can tell they care about what they do. Rigo's "punch out" was very thorough, too. I will call again when I need some more work and will definitely recommend your company and fine crew. I also felt as a homeowner, I could leave my house in their good hands during the day and that took a lot of worry from me, they were honest, prompt and reliable. They were also very kind, respectful and clean in their work, very professional. Thank you.”

— Beth Marx & Melissa Kirsch
Oakland

“The people at M.B. Jessee are great – from the painters to the office staff to Matt. Talk about leadership from the top.”

— Kevin Ames, Mark Becker Homes

“I had my wooden kitchen cabinets painted white. Anabal and Danielle were doing the job. I have nothing but praise for them. They came on time, cleaned up every day, were respective, friendly and helpful. If the rest of Jessee's crew are as great as Anabal and Danielle, this company will go far.”

— Anni S.
Oakland, CA

“Matt, Julie & Ricardo, I just wanted to take this opportunity to thank the three of you for the wonderful job you did in hosting the SFBA NARI Chapter Meeting on Wednesday evening. Everything was perfect from beginning to end. Members and guests alike walked away with a truly positive experience. The "painter for a day" and the cookies in the paint cans were an absolute brilliant touch and received rave reviews. What a wonderful way to do such positive marketing. Thanks again for a truly memorable experience for our members and guests. You are valued as a NARI member.”

— Judy Tufo, SFBA NARI Executive Director

“Very easy to work with, they did an outstanding job with our project of re-painting our painting our kitchen cabinets. Given the scope of the job and that our kitchen is roughly half of our upstairs living area they did a fantastic job of minimizing the mess. Workmanship was top notch, would definitely recommend.”

— Vince Scola

“MB Jessee painters are stellar! As a designer I've worked with numerous companies over the years, and MB Jessee is a top-notch firm. From the first phone call to the final clean up, every person is courteous, professional, and hard working. The owner, Matt, is a charitable leader who has instilled his team with integrity and honesty providing the customer with a first class experience at a fair price with a paint job that is guaranteed to last. I highly recommend MB Jessee. Thank you Matt and your STAR crew-Daniel, Rigoberto, Vicente, Edy, Pedro, and Mario, for a job well executed! Cynthia Brian, ASID, Starstyle® Productions, llc”

— Cynthia Brian
Morgan, CA

“Our paint crew did a great job and the foreman, Gersson was exceptionally great to work with. He was always available to answer questions, good at problem-solving, very patient, kind, and highly professional with great customer service. We definitely recommend this company, and Gersson and his crew.”

— Andrea Y.
Berkeley, CA

“I cannot imagine finer painters--and I have worked with many. They work exceptionally hard. It is a joy to see their workmanship!”

— Alicia R.
Oakland