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What Should You Look for in Your Painting Warranty?

 What Should You Look for in Your Painting Warranty?

As you compare painting contractors, it’s essential to take a close look at the warranty they offer for their work.

In fact, we recommend a close inspection of the “bookends” of your project.

What we mean is, first review their proposal and detailed plan for surface preparation (more on that in this article), and then also review their warranty. Both will tell you volumes about their work practices, standards, and the value you can expect.

Is a Longer Warranty Always Better?

It can certainly be attractive, but a longer warranty isn’t always better. In fact, it can be a red flag.

Less scrupulous painters sometimes offer incredible, lengthy guarantees to lure customers in, but really have no intention of following through. Or, they weave fine print into the cryptic verbiage, shielding themselves from accountability.

5 Must-Haves for Your Painter’s Warranty and Reputation

Here’s what to look for:

  1. Clear, concise language. You should know exactly what’s covered, and what isn’t. For example, will your warranty cover labor and materials, or just one or the other?

  2. Reasonable coverage. Here at MB Jessee Painting, we offer a 3-year warranty on both labor and materials. Consequential or incidental damages aren’t covered (things outside of our control), but we clearly lay out what we DO cover and how we stand by our work.

  3. A clear proposal. As mentioned before, the warranty is built on the initial stages of your project being completed correctly. You MUST have confidence that your painter is repairing and prepping the surfaces well, ensuring that your project is set up for success.

  4. Local longevity. Has your painter been in business for a while? Do they have a positive local reputation? If so, you can enjoy a greater measure of confidence in the fact that their warranty is ironclad, and that they’ll be committed to your satisfaction.

  5. Check reviews! While the occasional poor review is inevitable, the rating should be positive overall. This will tell you a lot about the company’s local reputation and quality.


If you have any other questions, please don’t hesitate to contact us at MB Jessee Painting.

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Why People Hire Us

Fully Licensed and Insured

Fully Licensed and Insured

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One-Stop Shop for Painting and Carpentry

One-Stop Shop for Painting and Carpentry

Experienced Oversight and Job Leadership

Experienced Oversight and Job Leadership

Our Credentials

BBB American Society of Interior Designers ASID Leadsafe Certified Firm EPA NARI Member Nolan Summit Services Inc

Customer Reviews

“Just wanted to let you know that the crew was great to have around the house for the past two weeks. All three of them were professional, courteous, and attentive to my thoughts/concerns and were extremely knowledgeable. They paid great attention to the detail and it shows.”

— Mark & Roberta Gross

“It was a great experience working with MB Jessee. The crew was careful and thorough as they painted the house, sealed stucco cracks, repaired dry-rotted wood, stained the deck, etc. Robert, Gersson, Jose, and all of the people involved in the process from the estimate to the job completion were friendly and professional.”

— Mike C.
Livermore, CA

“I had my wooden kitchen cabinets painted white. Anabal and Danielle were doing the job. I have nothing but praise for them. They came on time, cleaned up every day, were respective, friendly and helpful. If the rest of Jessee's crew are as great as Anabal and Danielle, this company will go far.”

— Anni S.
Oakland, CA

“I can't say enough about how courteous and professional my foreman was. He was on time every morning and arrived cheerful and ready to go. He is highly organized and very thoughtful. He was extremely careful and respectful when moving my belongings - a mature professional.”

— Nora Robinson

“The completed 'Client Satisfaction Survey' we sent in only modestly reflects our total satisfaction with the work. As a retired small business owner, I compliment you on setting 'best practices' that are consistently followed. Everything described in your marketing materials was a reality! The crew is a super bowl team and our neighbors commented on how quiet they were. We are very happy to be a client of MB Jessee.”

— Richard
Orinda

“Thank you for the support you have given the Women's Cancer Resource Center over the past year!”

— Margo - Director Women's Cancer Resource Center

“Charles finished yesterday and did a fantastic job. We really enjoyed meeting Charles and having him in our home. He is a great guy in addition to his attention to detail in his work, the protection of our floors, walls and furnishings, and his overall interaction with us both. I would be pleased to recommend him to any of my clients.”

— Ken Morrison
Oakland

“The entire MB Jessee team is courteous, efficient and professional. From scheduling and estimating to the crew managers and crew, they all did an excellent job on a small (but complicated) two room project in my house. I'm already thinking about getting them scheduled for the next project in the spring.”

— Cari Cheney

“I just wanted to send you an email to say that John did such a great job over here today. He is truly a hard worker. He has the perfect balance of friendliness, honesty, and professionalism. I trust him. He takes the time to do the job to the best of his ability and that is what sets him (and your company) apart from the competition. He didn't make me feel rushed. He really made me feel like our job was the most important thing in the world. Thanks again!”

— Jo
Oakland

“Richard and crew have been great, for sure. As much as I look forward to having the job done and my house back in order, I really enjoyed having them around. You should feel really good about how they represent your company.”

— Jessica Dodson

“M.B. Jessee painted the exterior of my Spanish house over 9 years ago, and they did such an incredible job that they are still getting referrals from me today. The paint is holding up perfectly -- there is absolutely no peeling chipping or any other deterioration. I still remember that my final walk-through list consisted of items written on one side of a 3x5 index card (and I'm REAL picky about my house!) However, when Matt and I did that walk-through over HALF the items were no longer an issue, as his team had noticed them first and they had already been resolved.”

— JoAnn Newcomb

“Many thanks to Rigoberto and Damon and the extraordinary team who transformed my castle in the skies.They are magicians. I appreciate their work very much.”

— Kathleen A
San Francisco