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What Should You Look for in Your Painting Warranty?

 What Should You Look for in Your Painting Warranty?

As you compare painting contractors, it’s essential to take a close look at the warranty they offer for their work.

In fact, we recommend a close inspection of the “bookends” of your project.

What we mean is, first review their proposal and detailed plan for surface preparation (more on that in this article), and then also review their warranty. Both will tell you volumes about their work practices, standards, and the value you can expect.

Is a Longer Warranty Always Better?

It can certainly be attractive, but a longer warranty isn’t always better. In fact, it can be a red flag.

Less scrupulous painters sometimes offer incredible, lengthy guarantees to lure customers in, but really have no intention of following through. Or, they weave fine print into the cryptic verbiage, shielding themselves from accountability.

5 Must-Haves for Your Painter’s Warranty and Reputation

Here’s what to look for:

  1. Clear, concise language. You should know exactly what’s covered, and what isn’t. For example, will your warranty cover labor and materials, or just one or the other?

  2. Reasonable coverage. Here at MB Jessee Painting, we offer a 3-year warranty on both labor and materials. Consequential or incidental damages aren’t covered (things outside of our control), but we clearly lay out what we DO cover and how we stand by our work.

  3. A clear proposal. As mentioned before, the warranty is built on the initial stages of your project being completed correctly. You MUST have confidence that your painter is repairing and prepping the surfaces well, ensuring that your project is set up for success.

  4. Local longevity. Has your painter been in business for a while? Do they have a positive local reputation? If so, you can enjoy a greater measure of confidence in the fact that their warranty is ironclad, and that they’ll be committed to your satisfaction.

  5. Check reviews! While the occasional poor review is inevitable, the rating should be positive overall. This will tell you a lot about the company’s local reputation and quality.


If you have any other questions, please don’t hesitate to contact us at MB Jessee Painting.

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One-Stop Shop for Painting and Carpentry

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Our Credentials

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Customer Reviews

“Edy and crew are hard at work. They are doing a great job. Very professional outfit you have. Your crew is a delight. You may use me for a reference!”

— Heidi B
Walnut Creek

“Thank you for the support you have given the Women's Cancer Resource Center over the past year!”

— Margo - Director Women's Cancer Resource Center

“Matt, We are very happy with how all of the painting worked out. We were extremely impressed with the quality of the work in the bathroom. I liked working with Victor, he and Marvin were extremely conscientious about doing a great job, not just the minimum. I know the front door took a lot longer than you'd expected. But they did it PERFECTLY. We never thought it could turn out like that! Thanks again for the great work. We'll be calling you again in the future!”

— Craig
Alameda, CA

“In September, MBJessee finished painting two sides of our 3-story condominium building (six owners). We were impressed by the professionalism of the company and every one of its workers, Matt Jessee couldn't have been more helpful in planning the project. His painters were well-trained, easy to communicate with and eager to please. In addition to painting the stucco, they made extensive repairs on windows and frames, which will save us considerable money in the future. They finished earlier than anticipated, with as many as five men working on the job, and the scaffolding came down the next day. All of us were delighted with the results. Now my husband and I are looking forward to having MB Jessee paint our own apartment later this month. Matt and Gustavo (who will be our crew leader again) have explained how they will work to make the painting proceed smoothly while we're living here, and they have been endlessly patient with our protracted decision-making process. If you look at their website, you'll learn that MB Jessee is an exemplary company that takes good care of its workers as well as its customers, and contributes public service projects to the community. All in all, we can't recommend MB Jessee highly enough.”

— Jayne W.
San Francisco, CA

“The entire MB Jessee team is courteous, efficient and professional. From scheduling and estimating to the crew managers and crew, they all did an excellent job on a small (but complicated) two room project in my house. I'm already thinking about getting them scheduled for the next project in the spring.”

— Cari Cheney

“Hello Matt,Just another notice of thanks to your wonderful crew, Rigoberto, Javier and John. They did fantastic work, with Rigo providing meticulous and conscientious attention to the details and excellent woodwork finishing, as evidenced by the beautiful fireplace. Javier did a fantastic job in the bathroom especially, it looks "brand new," and John always does quality work, both with the interior and exterior. I can tell they care about what they do. Rigo's "punch out" was very thorough, too. I will call again when I need some more work and will definitely recommend your company and fine crew. I also felt as a homeowner, I could leave my house in their good hands during the day and that took a lot of worry from me, they were honest, prompt and reliable. They were also very kind, respectful and clean in their work, very professional. Thank you.”

— Beth Marx & Melissa Kirsch
Oakland

“It was a great experience working with MB Jessee. The crew was careful and thorough as they painted the house, sealed stucco cracks, repaired dry-rotted wood, stained the deck, etc. Robert, Gersson, Jose, and all of the people involved in the process from the estimate to the job completion were friendly and professional.”

— Mike C.
Livermore, CA

“Very easy to work with, they did an outstanding job with our project of re-painting our painting our kitchen cabinets. Given the scope of the job and that our kitchen is roughly half of our upstairs living area they did a fantastic job of minimizing the mess. Workmanship was top notch, would definitely recommend.”

— Vince Scola

“I just wanted to send you an email to say that John did such a great job over here today. He is truly a hard worker. He has the perfect balance of friendliness, honesty, and professionalism. I trust him. He takes the time to do the job to the best of his ability and that is what sets him (and your company) apart from the competition. He didn't make me feel rushed. He really made me feel like our job was the most important thing in the world. Thanks again!”

— Jo
Oakland

“I had my wooden kitchen cabinets painted white. Anabal and Danielle were doing the job. I have nothing but praise for them. They came on time, cleaned up every day, were respective, friendly and helpful. If the rest of Jessee's crew are as great as Anabal and Danielle, this company will go far.”

— Anni S.
Oakland, CA

“Everyone I dealt with was nice, helpful, and very professional. The price was reasonable! (I didn't feel like I was getting the "San Francisco price." The attention to detail and work quality was excellent. They did what they said they would do in the exact timeframe they said they would do. Highly recommend!”

— Tim Tyson

“Many thanks to Rigoberto and Damon and the extraordinary team who transformed my castle in the skies.They are magicians. I appreciate their work very much.”

— Kathleen A
San Francisco