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What Should You Look for in Your Painting Warranty?

 What Should You Look for in Your Painting Warranty?

As you compare painting contractors, it’s essential to take a close look at the warranty they offer for their work.

In fact, we recommend a close inspection of the “bookends” of your project.

What we mean is, first review their proposal and detailed plan for surface preparation (more on that in this article), and then also review their warranty. Both will tell you volumes about their work practices, standards, and the value you can expect.

Is a Longer Warranty Always Better?

It can certainly be attractive, but a longer warranty isn’t always better. In fact, it can be a red flag.

Less scrupulous painters sometimes offer incredible, lengthy guarantees to lure customers in, but really have no intention of following through. Or, they weave fine print into the cryptic verbiage, shielding themselves from accountability.

5 Must-Haves for Your Painter’s Warranty and Reputation

Here’s what to look for:

  1. Clear, concise language. You should know exactly what’s covered, and what isn’t. For example, will your warranty cover labor and materials, or just one or the other?

  2. Reasonable coverage. Here at MB Jessee Painting, we offer a 3-year warranty on both labor and materials. Consequential or incidental damages aren’t covered (things outside of our control), but we clearly lay out what we DO cover and how we stand by our work.

  3. A clear proposal. As mentioned before, the warranty is built on the initial stages of your project being completed correctly. You MUST have confidence that your painter is repairing and prepping the surfaces well, ensuring that your project is set up for success.

  4. Local longevity. Has your painter been in business for a while? Do they have a positive local reputation? If so, you can enjoy a greater measure of confidence in the fact that their warranty is ironclad, and that they’ll be committed to your satisfaction.

  5. Check reviews! While the occasional poor review is inevitable, the rating should be positive overall. This will tell you a lot about the company’s local reputation and quality.


If you have any other questions, please don’t hesitate to contact us at MB Jessee Painting.

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Why People Hire Us

Fully Licensed and Insured

Fully Licensed and Insured

Clear Communication

Clear Communication

Peace of Mind

Peace of Mind

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100% Satisfaction Guaranteed

One-Stop Shop for Painting and Carpentry

One-Stop Shop for Painting and Carpentry

Experienced Oversight and Job Leadership

Experienced Oversight and Job Leadership

Our Credentials

Best of Oakland 2018 BBB American Society of Interior Designers ASID Leadsafe Certified Firm EPA NARI Member Nolan Summit Services Inc

Customer Reviews

“I love the article in the paper on your company. Thank you for supporting our community by painting at the Claremont Middle School. Thanks!”

— Carla Banks

“Matt, We are very happy with how all of the painting worked out. We were extremely impressed with the quality of the work in the bathroom. I liked working with Victor, he and Marvin were extremely conscientious about doing a great job, not just the minimum. I know the front door took a lot longer than you'd expected. But they did it PERFECTLY. We never thought it could turn out like that! Thanks again for the great work. We'll be calling you again in the future!”

— Craig
Alameda, CA

“Julie, by the way, I have never been so impressed with the service of a painting job before! It was like magical elves came and painted our walls without us having to do a thing! It looks amazing and just wanted to let you know how happy we are. Thanks”

— Anja
Piedmont

“The entire MB Jessee team is courteous, efficient and professional. From scheduling and estimating to the crew managers and crew, they all did an excellent job on a small (but complicated) two room project in my house. I'm already thinking about getting them scheduled for the next project in the spring.”

— Cari Cheney

“MB Jessee painters are stellar! As a designer I've worked with numerous companies over the years, and MB Jessee is a top-notch firm. From the first phone call to the final clean up, every person is courteous, professional, and hard working. The owner, Matt, is a charitable leader who has instilled his team with integrity and honesty providing the customer with a first class experience at a fair price with a paint job that is guaranteed to last. I highly recommend MB Jessee. Thank you Matt and your STAR crew-Daniel, Rigoberto, Vicente, Edy, Pedro, and Mario, for a job well executed! Cynthia Brian, ASID, Starstyle® Productions, llc”

— Cynthia Brian
Morgan, CA

“I just wanted to send you an email to say that John did such a great job over here today. He is truly a hard worker. He has the perfect balance of friendliness, honesty, and professionalism. I trust him. He takes the time to do the job to the best of his ability and that is what sets him (and your company) apart from the competition. He didn't make me feel rushed. He really made me feel like our job was the most important thing in the world. Thanks again!”

— Jo
Oakland

“Charles finished yesterday and did a fantastic job. We really enjoyed meeting Charles and having him in our home. He is a great guy in addition to his attention to detail in his work, the protection of our floors, walls and furnishings, and his overall interaction with us both. I would be pleased to recommend him to any of my clients.”

— Ken Morrison
Oakland

“Thank you for the support you have given the Women's Cancer Resource Center over the past year!”

— Margo - Director Women's Cancer Resource Center

“We just wanted to let you know how pleased we are with the work of MB Jessee Painting and your employees. Everything turned out beautiful. Our foreman was great! He was punctual, professional, neat and very accommodating ... and went the extra mile. We will definitely recommend you to our friends and family.”

— Michelle & Rivers Gee

“Hello Matt,Just another notice of thanks to your wonderful crew, Rigoberto, Javier and John. They did fantastic work, with Rigo providing meticulous and conscientious attention to the details and excellent woodwork finishing, as evidenced by the beautiful fireplace. Javier did a fantastic job in the bathroom especially, it looks "brand new," and John always does quality work, both with the interior and exterior. I can tell they care about what they do. Rigo's "punch out" was very thorough, too. I will call again when I need some more work and will definitely recommend your company and fine crew. I also felt as a homeowner, I could leave my house in their good hands during the day and that took a lot of worry from me, they were honest, prompt and reliable. They were also very kind, respectful and clean in their work, very professional. Thank you.”

— Beth Marx & Melissa Kirsch
Oakland

“M.B. Jessee painted the exterior of my Spanish house over 9 years ago, and they did such an incredible job that they are still getting referrals from me today. The paint is holding up perfectly -- there is absolutely no peeling chipping or any other deterioration. I still remember that my final walk-through list consisted of items written on one side of a 3x5 index card (and I'm REAL picky about my house!) However, when Matt and I did that walk-through over HALF the items were no longer an issue, as his team had noticed them first and they had already been resolved.”

— JoAnn Newcomb

“Our paint crew did a great job and the foreman, Gersson was exceptionally great to work with. He was always available to answer questions, good at problem-solving, very patient, kind, and highly professional with great customer service. We definitely recommend this company, and Gersson and his crew.”

— Andrea Y.
Berkeley, CA