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What Should You Look for in Your Painting Warranty?

 What Should You Look for in Your Painting Warranty?

As you compare painting contractors, it’s essential to take a close look at the warranty they offer for their work.

In fact, we recommend a close inspection of the “bookends” of your project.

What we mean is, first review their proposal and detailed plan for surface preparation (more on that in this article), and then also review their warranty. Both will tell you volumes about their work practices, standards, and the value you can expect.

Is a Longer Warranty Always Better?

It can certainly be attractive, but a longer warranty isn’t always better. In fact, it can be a red flag.

Less scrupulous painters sometimes offer incredible, lengthy guarantees to lure customers in, but really have no intention of following through. Or, they weave fine print into the cryptic verbiage, shielding themselves from accountability.

5 Must-Haves for Your Painter’s Warranty and Reputation

Here’s what to look for:

  1. Clear, concise language. You should know exactly what’s covered, and what isn’t. For example, will your warranty cover labor and materials, or just one or the other?

  2. Reasonable coverage. Here at MB Jessee Painting, we offer a 3-year warranty on both labor and materials. Consequential or incidental damages aren’t covered (things outside of our control), but we clearly lay out what we DO cover and how we stand by our work.

  3. A clear proposal. As mentioned before, the warranty is built on the initial stages of your project being completed correctly. You MUST have confidence that your painter is repairing and prepping the surfaces well, ensuring that your project is set up for success.

  4. Local longevity. Has your painter been in business for a while? Do they have a positive local reputation? If so, you can enjoy a greater measure of confidence in the fact that their warranty is ironclad, and that they’ll be committed to your satisfaction.

  5. Check reviews! While the occasional poor review is inevitable, the rating should be positive overall. This will tell you a lot about the company’s local reputation and quality.


If you have any other questions, please don’t hesitate to contact us at MB Jessee Painting.

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Customer Reviews

“Everyone I dealt with was nice, helpful, and very professional. The price was reasonable! (I didn't feel like I was getting the "San Francisco price." The attention to detail and work quality was excellent. They did what they said they would do in the exact timeframe they said they would do. Highly recommend!”

— Tim Tyson

“I want to express my thanks for a job well done. The rooms look great and there is no problem with any marks on the all the trim, floor, carpet, etc. The paint job is lovely. I also want to express my thanks for the level of professionalism the foreman showed in running the job. He was very attentive to any changes I needed to make, was extremely careful in getting the faux paint color and effect correct. Thanks so much for a job well done.”

— Suzan D’Arcy

“High quality work from a pleasant and qualified staff. Thank you!”

— Paul Markovich

“The kitchen looks NEW! You guys are amazing.”

“We just wanted to let you know how pleased we are with the work of MB Jessee Painting and your employees. Everything turned out beautiful. Our foreman was great! He was punctual, professional, neat and very accommodating ... and went the extra mile. We will definitely recommend you to our friends and family.”

— Michelle & Rivers Gee

“I loved working with M.B. Jessee from start to finish on a relatively small paint job that grew a bit. I felt in very good hands from the moment Matt Jessee came out to give me the estimate and talk about my job. He was very easy to talk to and he handled my changes very well. Then the actual work done by Rigoberto and Mario was impeccable. They were neat and meticulous and the paint job looks beautiful. I could not have asked for more and when I did, they accommodated me 100%. I will not hesitate to call M.B. Jessee again and to refer them to friends.”

— Nancy Kurkjian

“I love the article in the paper on your company. Thank you for supporting our community by painting at the Claremont Middle School. Thanks!”

— Carla Banks

“Julie,Just to let you know I am very appreciative of your crew catching the plumbing/mold problem. It was very astute of them. I wanted to let you know that again your crew has done excellent work here, please pass this along to Mr. Jessee. There are some bumps in the road here, but the painting and your crew has not been one of them. Their work is the only thing going right currently, and this crew is very nice and respectful. It is much appreciated. Thank you again.”

— Beth
Oakland

“Charles finished yesterday and did a fantastic job. We really enjoyed meeting Charles and having him in our home. He is a great guy in addition to his attention to detail in his work, the protection of our floors, walls and furnishings, and his overall interaction with us both. I would be pleased to recommend him to any of my clients.”

— Ken Morrison
Oakland

“My entire experience with MB Jesse was very professional. The crew were very friendly and super accommodating of my ridiculous schedule and geriatric pets in the house. The finished product, which was pretty much my entire house, far exceeds my expectations. Would definitely work with them again!”

— Heather Jordan

“The painters at MB Jesse are top notch! Cesar's team was super friendly and helpful. They were very polite and accommodating. Their expertise in everything painting related was evident in their attention to detail and efficiency painting tricky spaces. The apartment looks brand new!”

— Adam Swisher

“MB Jessee just finished our exterior and we couldn't be happier with our experience. The foreman (Pedro) and lead painter (Ricardo) were incredible to work with: they communicated scheduling clearly, Ricardo was a joy to be around every day, the showed up early every day, were incredibly tidy and did great paint work. The final walk through experience was incredible. Pedro pointed out items I missed demonstrating a clear desire to complete another quality project. I highly recommend them. As others have noted they definitely aren't the cheapest but you quickly realize that you're getting what you pay for. The 3 year guarantee is also a nice touch since there are likely touch up items that will show up after the job is done.”

— Joshua Jansen