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5 Questions To Ask Your HOA Painting Company

 5 Questions To Ask Your HOA Painting Company

Have you ever been left high and dry by a contractor? Maybe they over-promised and under-delivered, or simply didn’t have the capabilities to meet your specific needs.

It’s easy to make promises, but harder to deliver on them.

If you are an HOA board member or property manager, it’s crucial that you partner with a painting contractor who really has your back, making your job simpler rather than adding complexity or stress.

It really all comes down to asking the right questions. Based on our own interactions with HOA painting clients, here are a few key items to add to your checklist.

HOA painter Bay Area 5 Questions To Ask Your HOA Painting Company

#1: Do You Offer Free Estimates?

A consultation takes time, but it also demonstrates a vested interest in your needs, questions, and project. Your painting contractor should be willing to provide a free estimate, including a detailed proposal that outlines every aspect of your project.

#2: What Kind of Services Do You Offer?

Look for a painting contractor who confidently offers the services you need.

There may be additional repairs that require specialized trade expertise, but for your primary painting needs, it’s helpful to find a painter who can keep it all in-house. For example, at MB Jessee Painting, we have a dedicated carpentry division that can handle wood repair, rot replacement, etc. This allows us to provide a streamlined painting experience, rather than rely on outside contractors.

#3: Are You Licensed and Insured?

This is a real fork in the road: if your contractor doesn’t carry the proper licensing and insurance, they should immediately be checked off your list. Otherwise you could be held liable for workplace accidents or damage.

#4: How Fast Can You Respond Once We Create a Work Order?

Your painter should be able to provide a concrete timeline - no vague guess-timates. Especially in a community setting like yours, you need a reliable painting partner that can deliver within the timeframe you need, or at the very least deliver exactly as agreed-upon.

#5: What Kind of Workload Can You Handle?

You need to determine whether or not your painting contractor will be able to handle your specific project scope. Remember, anyone can confidently make promises… In this case, we recommend looking at their reviews, website, and proven track record. Showing rather than telling is critical. Can you see their past work, and the facilities they’ve painted?

Hand-in-hand with this question, we also recommend looking at their credentials. Are they safety-trained? Can they use high-reach equipment? Can they obtain permits that may be needed?

Feel Confident In Your HOA Painting Company

Asking the right questions takes time, but it’s the very best way to ensure that your project moves forward safely and efficiently, and is finished to your standards. If you have any other questions about HOA painting in the Bay Area, please feel free to contact our team at MB Jessee Painting. We’re here to help.

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Customer Reviews

“I loved working with M.B. Jessee from start to finish on a relatively small paint job that grew a bit. I felt in very good hands from the moment Matt Jessee came out to give me the estimate and talk about my job. He was very easy to talk to and he handled my changes very well. Then the actual work done by Rigoberto and Mario was impeccable. They were neat and meticulous and the paint job looks beautiful. I could not have asked for more and when I did, they accommodated me 100%. I will not hesitate to call M.B. Jessee again and to refer them to friends.”

— Nancy Kurkjian

“Just wanted to let you know that the crew was great to have around the house for the past two weeks. All three of them were professional, courteous, and attentive to my thoughts/concerns and were extremely knowledgeable. They paid great attention to the detail and it shows.”

— Mark & Roberta Gross

“We just wanted to let you know how pleased we are with the work of MB Jessee Painting and your employees. Everything turned out beautiful. Our foreman was great! He was punctual, professional, neat and very accommodating ... and went the extra mile. We will definitely recommend you to our friends and family.”

— Michelle & Rivers Gee

“I can't say enough about how courteous and professional my foreman was. He was on time every morning and arrived cheerful and ready to go. He is highly organized and very thoughtful. He was extremely careful and respectful when moving my belongings - a mature professional.”

— Nora Robinson

“MB Jessee just finished our exterior and we couldn't be happier with our experience. The foreman (Pedro) and lead painter (Ricardo) were incredible to work with: they communicated scheduling clearly, Ricardo was a joy to be around every day, the showed up early every day, were incredibly tidy and did great paint work. The final walk through experience was incredible. Pedro pointed out items I missed demonstrating a clear desire to complete another quality project. I highly recommend them. As others have noted they definitely aren't the cheapest but you quickly realize that you're getting what you pay for. The 3 year guarantee is also a nice touch since there are likely touch up items that will show up after the job is done.”

— Joshua Jansen

“In all the years I've worked with MB Jessee, I'm always so impressed by your crews. They are so respectful of everything--you never even know they're there! Except that the paint looks amazing when they're gone. We've had one showing of our home and already have an offer. I'm sure it is because the paint looks so beautiful.”

— Erin T.
Pleasant Hill

“Richard and crew have been great, for sure. As much as I look forward to having the job done and my house back in order, I really enjoyed having them around. You should feel really good about how they represent your company.”

— Jessica Dodson

“The painters at MB Jesse are top notch! Cesar's team was super friendly and helpful. They were very polite and accommodating. Their expertise in everything painting related was evident in their attention to detail and efficiency painting tricky spaces. The apartment looks brand new!”

— Adam Swisher

“The completed 'Client Satisfaction Survey' we sent in only modestly reflects our total satisfaction with the work. As a retired small business owner, I compliment you on setting 'best practices' that are consistently followed. Everything described in your marketing materials was a reality! The crew is a super bowl team and our neighbors commented on how quiet they were. We are very happy to be a client of MB Jessee.”

— Richard
Orinda

“I just wanted to thank you all for doing such a phenomenal job on our recent house painting. We are very happy with the outcome and can't say enough good things about the crew. Everyone working on the project was outstanding and made it a great experience. Thanks to everyone.”

— Daylan
Piedmont

“Julie, by the way, I have never been so impressed with the service of a painting job before! It was like magical elves came and painted our walls without us having to do a thing! It looks amazing and just wanted to let you know how happy we are. Thanks”

— Anja
Piedmont

“M.B. Jessee painted the exterior of my Spanish house over 9 years ago, and they did such an incredible job that they are still getting referrals from me today. The paint is holding up perfectly -- there is absolutely no peeling chipping or any other deterioration. I still remember that my final walk-through list consisted of items written on one side of a 3x5 index card (and I'm REAL picky about my house!) However, when Matt and I did that walk-through over HALF the items were no longer an issue, as his team had noticed them first and they had already been resolved.”

— JoAnn Newcomb