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5 Questions To Ask Your HOA Painting Company !

 5 Questions To Ask Your HOA Painting Company

Have you ever been left high and dry by a contractor? Maybe they over-promised and under-delivered, or simply didn’t have the capabilities to meet your specific needs.

It’s easy to make promises, but harder to deliver on them.

If you are an HOA board member or property manager, it’s crucial that you partner with a painting contractor who really has your back, making your job simpler rather than adding complexity or stress.

It really all comes down to asking the right questions. Based on our own interactions with HOA painting clients, here are a few key items to add to your checklist.

HOA painter Bay Area 5 Questions To Ask Your HOA Painting Company

#1: Do You Offer Free Estimates?

A consultation takes time, but it also demonstrates a vested interest in your needs, questions, and project. Your painting contractor should be willing to provide a free estimate, including a detailed proposal that outlines every aspect of your project.

#2: What Kind of Services Do You Offer?

Look for a painting contractor who confidently offers the services you need.

There may be additional repairs that require specialized trade expertise, but for your primary painting needs, it’s helpful to find a painter who can keep it all in-house. For example, at MB Jessee Painting, we have a dedicated carpentry division that can handle wood repair, rot replacement, etc. This allows us to provide a streamlined painting experience, rather than rely on outside contractors.

#3: Are You Licensed and Insured?

This is a real fork in the road: if your contractor doesn’t carry the proper licensing and insurance, they should immediately be checked off your list. Otherwise you could be held liable for workplace accidents or damage.

#4: How Fast Can You Respond Once We Create a Work Order?

Your painter should be able to provide a concrete timeline - no vague guess-timates. Especially in a community setting like yours, you need a reliable painting partner that can deliver within the timeframe you need, or at the very least deliver exactly as agreed-upon.

#5: What Kind of Workload Can You Handle?

You need to determine whether or not your painting contractor will be able to handle your specific project scope. Remember, anyone can confidently make promises… In this case, we recommend looking at their reviews, website, and proven track record. Showing rather than telling is critical. Can you see their past work, and the facilities they’ve painted?

Hand-in-hand with this question, we also recommend looking at their credentials. Are they safety-trained? Can they use high-reach equipment? Can they obtain permits that may be needed?

Feel Confident In Your HOA Painting Company

Asking the right questions takes time, but it’s the very best way to ensure that your project moves forward safely and efficiently, and is finished to your standards. If you have any other questions about HOA painting in the Bay Area, please feel free to contact our team at MB Jessee Painting. We’re here to help.

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Customer Reviews

“The entire MB Jessee team is courteous, efficient and professional. From scheduling and estimating to the crew managers and crew, they all did an excellent job on a small (but complicated) two room project in my house. I'm already thinking about getting them scheduled for the next project in the spring.”

— Cari Cheney

“I loved working with M.B. Jessee from start to finish on a relatively small paint job that grew a bit. I felt in very good hands from the moment Matt Jessee came out to give me the estimate and talk about my job. He was very easy to talk to and he handled my changes very well. Then the actual work done by Rigoberto and Mario was impeccable. They were neat and meticulous and the paint job looks beautiful. I could not have asked for more and when I did, they accommodated me 100%. I will not hesitate to call M.B. Jessee again and to refer them to friends.”

— Nancy Kurkjian

“Charles finished yesterday and did a fantastic job. We really enjoyed meeting Charles and having him in our home. He is a great guy in addition to his attention to detail in his work, the protection of our floors, walls and furnishings, and his overall interaction with us both. I would be pleased to recommend him to any of my clients.”

— Ken Morrison
Oakland

“Richard and crew have been great, for sure. As much as I look forward to having the job done and my house back in order, I really enjoyed having them around. You should feel really good about how they represent your company.”

— Jessica Dodson

“Matt, Julie & Ricardo, I just wanted to take this opportunity to thank the three of you for the wonderful job you did in hosting the SFBA NARI Chapter Meeting on Wednesday evening. Everything was perfect from beginning to end. Members and guests alike walked away with a truly positive experience. The "painter for a day" and the cookies in the paint cans were an absolute brilliant touch and received rave reviews. What a wonderful way to do such positive marketing. Thanks again for a truly memorable experience for our members and guests. You are valued as a NARI member.”

— Judy Tufo, SFBA NARI Executive Director

“In all the years I've worked with MB Jessee, I'm always so impressed by your crews. They are so respectful of everything--you never even know they're there! Except that the paint looks amazing when they're gone. We've had one showing of our home and already have an offer. I'm sure it is because the paint looks so beautiful.”

— Erin T.
Pleasant Hill

“In September, MBJessee finished painting two sides of our 3-story condominium building (six owners). We were impressed by the professionalism of the company and every one of its workers, Matt Jessee couldn't have been more helpful in planning the project. His painters were well-trained, easy to communicate with and eager to please. In addition to painting the stucco, they made extensive repairs on windows and frames, which will save us considerable money in the future. They finished earlier than anticipated, with as many as five men working on the job, and the scaffolding came down the next day. All of us were delighted with the results. Now my husband and I are looking forward to having MB Jessee paint our own apartment later this month. Matt and Gustavo (who will be our crew leader again) have explained how they will work to make the painting proceed smoothly while we're living here, and they have been endlessly patient with our protracted decision-making process. If you look at their website, you'll learn that MB Jessee is an exemplary company that takes good care of its workers as well as its customers, and contributes public service projects to the community. All in all, we can't recommend MB Jessee highly enough.”

— Jayne W.
San Francisco, CA

“Awesome work by highly experienced, professional painters. They were: Conscious about the amount of time it would take. Ours had a lot of pre-work and took 3 weeks. Accommodating when we added a few last-minute changes Understanding when a heatwave hit and we remove some of the plastic sheeting over windows, which they had to put back up the next day. Accessible, especially the on-site crew (Hi Jose & Victor!) -- always answering questions and checking in. The end result is a perfect paint job that makes our 94-year-old house look brand new. I would definitely hire MBJ again”

— Stacey R.
Oakland, CA

“Matt, We are very happy with how all of the painting worked out. We were extremely impressed with the quality of the work in the bathroom. I liked working with Victor, he and Marvin were extremely conscientious about doing a great job, not just the minimum. I know the front door took a lot longer than you'd expected. But they did it PERFECTLY. We never thought it could turn out like that! Thanks again for the great work. We'll be calling you again in the future!”

— Craig
Alameda, CA

“MB Jessee just finished our exterior and we couldn't be happier with our experience. The foreman (Pedro) and lead painter (Ricardo) were incredible to work with: they communicated scheduling clearly, Ricardo was a joy to be around every day, the showed up early every day, were incredibly tidy and did great paint work. The final walk through experience was incredible. Pedro pointed out items I missed demonstrating a clear desire to complete another quality project. I highly recommend them. As others have noted they definitely aren't the cheapest but you quickly realize that you're getting what you pay for. The 3 year guarantee is also a nice touch since there are likely touch up items that will show up after the job is done.”

— Joshua Jansen

“I just wanted to send you an email to say that John did such a great job over here today. He is truly a hard worker. He has the perfect balance of friendliness, honesty, and professionalism. I trust him. He takes the time to do the job to the best of his ability and that is what sets him (and your company) apart from the competition. He didn't make me feel rushed. He really made me feel like our job was the most important thing in the world. Thanks again!”

— Jo
Oakland

“Many thanks to Rigoberto and Damon and the extraordinary team who transformed my castle in the skies.They are magicians. I appreciate their work very much.”

— Kathleen A
San Francisco