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5 Questions To Ask Your HOA Painting Company

 5 Questions To Ask Your HOA Painting Company

Have you ever been left high and dry by a contractor? Maybe they over-promised and under-delivered, or simply didn’t have the capabilities to meet your specific needs.

It’s easy to make promises, but harder to deliver on them.

If you are an HOA board member or property manager, it’s crucial that you partner with a painting contractor who really has your back, making your job simpler rather than adding complexity or stress.

It really all comes down to asking the right questions. Based on our own interactions with HOA painting clients, here are a few key items to add to your checklist.

HOA painter Bay Area 5 Questions To Ask Your HOA Painting Company

#1: Do You Offer Free Estimates?

A consultation takes time, but it also demonstrates a vested interest in your needs, questions, and project. Your painting contractor should be willing to provide a free estimate, including a detailed proposal that outlines every aspect of your project.

#2: What Kind of Services Do You Offer?

Look for a painting contractor who confidently offers the services you need.

There may be additional repairs that require specialized trade expertise, but for your primary painting needs, it’s helpful to find a painter who can keep it all in-house. For example, at MB Jessee Painting, we have a dedicated carpentry division that can handle wood repair, rot replacement, etc. This allows us to provide a streamlined painting experience, rather than rely on outside contractors.

#3: Are You Licensed and Insured?

This is a real fork in the road: if your contractor doesn’t carry the proper licensing and insurance, they should immediately be checked off your list. Otherwise you could be held liable for workplace accidents or damage.

#4: How Fast Can You Respond Once We Create a Work Order?

Your painter should be able to provide a concrete timeline - no vague guess-timates. Especially in a community setting like yours, you need a reliable painting partner that can deliver within the timeframe you need, or at the very least deliver exactly as agreed-upon.

#5: What Kind of Workload Can You Handle?

You need to determine whether or not your painting contractor will be able to handle your specific project scope. Remember, anyone can confidently make promises… In this case, we recommend looking at their reviews, website, and proven track record. Showing rather than telling is critical. Can you see their past work, and the facilities they’ve painted?

Hand-in-hand with this question, we also recommend looking at their credentials. Are they safety-trained? Can they use high-reach equipment? Can they obtain permits that may be needed?

Feel Confident In Your HOA Painting Company

Asking the right questions takes time, but it’s the very best way to ensure that your project moves forward safely and efficiently, and is finished to your standards. If you have any other questions about HOA painting in the Bay Area, please feel free to contact our team at MB Jessee Painting. We’re here to help.

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Customer Reviews

“The kitchen looks NEW! You guys are amazing.”

“MB Jessee painters are stellar! As a designer I've worked with numerous companies over the years, and MB Jessee is a top-notch firm. From the first phone call to the final clean up, every person is courteous, professional, and hard working. The owner, Matt, is a charitable leader who has instilled his team with integrity and honesty providing the customer with a first class experience at a fair price with a paint job that is guaranteed to last. I highly recommend MB Jessee. Thank you Matt and your STAR crew-Daniel, Rigoberto, Vicente, Edy, Pedro, and Mario, for a job well executed! Cynthia Brian, ASID, Starstyle® Productions, llc”

— Cynthia Brian
Morgan, CA

“I loved working with M.B. Jessee from start to finish on a relatively small paint job that grew a bit. I felt in very good hands from the moment Matt Jessee came out to give me the estimate and talk about my job. He was very easy to talk to and he handled my changes very well. Then the actual work done by Rigoberto and Mario was impeccable. They were neat and meticulous and the paint job looks beautiful. I could not have asked for more and when I did, they accommodated me 100%. I will not hesitate to call M.B. Jessee again and to refer them to friends.”

— Nancy Kurkjian

“Matt, Julie & Ricardo, I just wanted to take this opportunity to thank the three of you for the wonderful job you did in hosting the SFBA NARI Chapter Meeting on Wednesday evening. Everything was perfect from beginning to end. Members and guests alike walked away with a truly positive experience. The "painter for a day" and the cookies in the paint cans were an absolute brilliant touch and received rave reviews. What a wonderful way to do such positive marketing. Thanks again for a truly memorable experience for our members and guests. You are valued as a NARI member.”

— Judy Tufo, SFBA NARI Executive Director

“Very easy to work with, they did an outstanding job with our project of re-painting our painting our kitchen cabinets. Given the scope of the job and that our kitchen is roughly half of our upstairs living area they did a fantastic job of minimizing the mess. Workmanship was top notch, would definitely recommend.”

— Vince Scola

“MB Jessee just finished our exterior and we couldn't be happier with our experience. The foreman (Pedro) and lead painter (Ricardo) were incredible to work with: they communicated scheduling clearly, Ricardo was a joy to be around every day, the showed up early every day, were incredibly tidy and did great paint work. The final walk through experience was incredible. Pedro pointed out items I missed demonstrating a clear desire to complete another quality project. I highly recommend them. As others have noted they definitely aren't the cheapest but you quickly realize that you're getting what you pay for. The 3 year guarantee is also a nice touch since there are likely touch up items that will show up after the job is done.”

— Joshua Jansen

“Matt, We are very happy with how all of the painting worked out. We were extremely impressed with the quality of the work in the bathroom. I liked working with Victor, he and Marvin were extremely conscientious about doing a great job, not just the minimum. I know the front door took a lot longer than you'd expected. But they did it PERFECTLY. We never thought it could turn out like that! Thanks again for the great work. We'll be calling you again in the future!”

— Craig
Alameda, CA

“In September, MBJessee finished painting two sides of our 3-story condominium building (six owners). We were impressed by the professionalism of the company and every one of its workers, Matt Jessee couldn't have been more helpful in planning the project. His painters were well-trained, easy to communicate with and eager to please. In addition to painting the stucco, they made extensive repairs on windows and frames, which will save us considerable money in the future. They finished earlier than anticipated, with as many as five men working on the job, and the scaffolding came down the next day. All of us were delighted with the results. Now my husband and I are looking forward to having MB Jessee paint our own apartment later this month. Matt and Gustavo (who will be our crew leader again) have explained how they will work to make the painting proceed smoothly while we're living here, and they have been endlessly patient with our protracted decision-making process. If you look at their website, you'll learn that MB Jessee is an exemplary company that takes good care of its workers as well as its customers, and contributes public service projects to the community. All in all, we can't recommend MB Jessee highly enough.”

— Jayne W.
San Francisco, CA

“I highly recommend MB Jesse Painting to anyone looking for a professional team that does an impressive job. They are on time, efficient and clean up well each and every day they are on site. They pay attention to detail and listen to the needs of their clients. In addition, they give back to the community. A Five Star team all the way around.”

— Erin Troy

“I can't say enough about how courteous and professional my foreman was. He was on time every morning and arrived cheerful and ready to go. He is highly organized and very thoughtful. He was extremely careful and respectful when moving my belongings - a mature professional.”

— Nora Robinson

“MB Jessee just finished our exterior and we couldn't be happier with our experience. The foreman (Pedro) and lead painter (Ricardo) were incredible to work with: they communicated scheduling clearly, Ricardo was a joy to be around every day, the showed up early every day, were incredibly tidy and did great paint work. The final walkthrough experience was incredible. Pedro pointed out items I missed demonstrating a clear desire to complete another quality project. I highly recommend them. As others have noted they definitely aren't the cheapest but you quickly realize that you're getting what you pay for. The 3-year guarantee is also a nice touch since there are likely touch-up items that will show up after the job is done.”

— Joshua J.
Oakland, CA

“We just wanted to let you know how pleased we are with the work of MB Jessee Painting and your employees. Everything turned out beautiful. Our foreman was great! He was punctual, professional, neat and very accommodating ... and went the extra mile. We will definitely recommend you to our friends and family.”

— Michelle & Rivers Gee